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Use Ongair to repond to customers inquiries
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Use Ongair to get customer feedback
Ongair’s dashboard brings you a host of powerful new features to help you manage your conversations better and faster. Access your dashboard wherever you are and close cases even as you commute.
We've developed the most advanced reports and analytics for Instant Message platforms available today. Measure your responsiveness, Analyse Keywords and get deeper insights on you customers.
You can create simple rules for how your messages will be replied to in your absence. Add a bank of common replies to make your workflow smoother and jump into the conversation anytime you want.
It can get busy when your customers are trying to reach you. Unlike using your favorite IM apps on a phone or tablet, now your whole customer service team can chip in and close conversations faster.
Use Ongair with tools your team already knows and loves, like Zendesk and Freshdesk. Our Zendesk app is the fastest way to bring Instant Messaging into your workflow, more integrations coming soon.
You’re customers are most likely using more than one Instant Messaging app, so should you. That’s why Ongair lets you add more than IM channel to your account and access them all on a single dashboard.
Just starting out?
This package is perfect for you. Choose from one of our 5 IM channels and see why everyone is buzzing about Instant Messaging.
Unlimited MessagesSign up
No need to panic, get more of your team on board. This package has everything to help you expand your business.
Freshdesk and Zendesk + 10$Sign up
Getting the hang of it?
Talk to your customers on whichever IM channel they are on and enjoy advanced features to quickly scale your customer support.
Freshdesk or Zendesk inclusiveSign up
We can provide you with advanced capabilities and features in our Enterprise plan including a custom sub-do-main and integrations to your internal systems.Lets Talk
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