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Instant Messaging tailored for your Business

Ongair enables businesses all around the world to talk to their clients via Instant Messaging. We provide a robust, easy to use dashboard that lets you manage all your instant messaging accounts from a single platform

Computer

Build lasting relationships in the places that matter

Talk to your customers on WeChat , Facebook Messenger, Telegram and other IM apps today

Commerce

Receive & verify orders via Ongair

Customer Support

Use Ongair to repond to customers inquiries

Clientelling

Use Ongair for personalised marketing

Satisfaction surveys

Use Ongair to get customer feedback

Clientelling
Satisfaction surveys
Customer support
Commerce

Powerful Dashboard

Easy to use dashboard

Ongair’s dashboard brings you a host of powerful new features to help you manage your conversations better and faster. Access your dashboard wherever and whenever.

IM User

Awesome Analytics

Love data, Crunch data

We've developed the most advanced reports and analytics for Instant Message platforms available today. Measure your responsiveness, Analyse Keywords and get deeper insights on you customers.

Reports

Auto responses

Work smarter with Auto & Canned responses

You can create simple rules for how your messages will be replied to in your absence. Add a bank of common replies to make your workflow smoother and jump into the conversation anytime you want.

IM User

Multiple Agents

Multiple agents, Multiple conversations

It can get busy when your customers are trying to reach you. Unlike using your favorite IM apps on a phone or tablet, now your whole customer service team can chip in and close conversations faster.

IM User

CRM integrations

Integrate with other CRM tools. ®

Use Ongair with tools your team already knows and loves, like Zendesk and Freshdesk. Our Zendesk app is the fastest way to bring Instant Messaging into your workflow, more integrations coming soon.

IM User

Multiple Accounts

Multiple Accounts

You’re customers are most likely on more than one Instant Messaging apps. Which is why Ongair lets you add more than one IM channel to your account and access them all on a single dashboard.

IM User
wavy

With Ongair, things are Easier, Faster, Better...

Social media
Online shop
Marketing
Fast food
Health care
Travel
Fashion

Our Prices

Lite

$29/MO

Just starting out?

This package is perfect for you. Choose from one of our 5 IM channels and see why everyone is buzzing about Instant Messaging.

Features

1 Channel

2 Agents

Unlimited Messages

Sign up

Standard

$49/MO

Growing pains?

No need to panic, get more of your team on board. This package has everything to help you expand your business.

All Lite features +

2 Channels

5 Agents

Unlimited Messages

Additional Features

Freshdesk and Zendesk + 10$

Sign up

Premium

$119/MO

Getting the hang of it?

Talk to your customers on whichever IM channel they are on and enjoy advanced features to quickly scale your customer support.

All Standard features +

5 Channels

10 Agents

Unlimited Messages

Additional features

Freshdesk or Zendesk inclusive

Sign up

Enterprise

Talk to us

We can provide you with advanced capabilities and features in our Enterprise plan including a custom sub-do-main and integrations to your internal systems.

Lets Talk

3500+ Companies are using Ongair

From Australia to Zimbabwe and everywhere in between.

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What the world says about us