Instant Messaging tailored for your Business
Ongair enables businesses all around the world to talk to their clients via Instant Messaging. We provide a robust, easy to use dashboard that lets you manage all your instant messaging accounts from a single platform
Build lasting relationships in the places that matter
Talk to your customers on WeChat , Facebook Messenger, Telegram and other IM apps today
Commerce
Receive & verify orders via Ongair
Customer Support
Use Ongair to repond to customers inquiries
Clientelling
Use Ongair for personalised marketing
Satisfaction surveys
Use Ongair to get customer feedback
Use our mobile app
Download our Android mobile app here to chat with your customers anywhere and everywhere
Add your email and test our IOS App (Beta Testing).
Powerful Dashboard
Easy to use dashboard
Ongair’s dashboard brings you a host of powerful new features to help you manage your conversations better and faster. Access your dashboard wherever and whenever.
Awesome Analytics
Love data, Crunch data
We've developed the most advanced reports and analytics for Instant Message platforms available today. Measure your responsiveness, Analyse Keywords and get deeper insights on you customers.
Auto responses
Work smarter with Auto & Canned responses
You can create simple rules for how your messages will be replied to in your absence. Add a bank of common replies to make your workflow smoother and jump into the conversation anytime you want.
Multiple Agents
Multiple agents, Multiple conversations
It can get busy when your customers are trying to reach you. Unlike using your favorite IM apps on a phone or tablet, now your whole customer service team can chip in and close conversations faster.
CRM integrations
Integrate with other CRM tools. ®
Use Ongair with tools your team already knows and loves, like Zendesk and Freshdesk. Our Zendesk app is the fastest way to bring Instant Messaging into your workflow, more integrations coming soon.
Multiple Accounts
Multiple Accounts
You’re customers are most likely on more than one Instant Messaging apps. Which is why Ongair lets you add more than one IM channel to your account and access them all on a single dashboard.
Lite
Just starting out?
This package is perfect for you. Choose from one of our 5 IM channels and see why everyone is buzzing about Instant Messaging.
Standard
Growing pains?
No need to panic, get more of your team on board. This package has everything to help you expand your business.
2 Channels
5 Agents
Unlimited Messages
Freshdesk and Zendesk + 10$
Sign upPremium
Getting the hang of it?
Talk to your customers on whichever IM channel they are on and enjoy advanced features to quickly scale your customer support.
5 Channels
10 Agents
Unlimited Messages
Freshdesk or Zendesk inclusive
Sign upEnterprise
We can provide you with advanced capabilities and features in our Enterprise plan including a custom sub-do-main and integrations to your internal systems.
Lets Talk3500+ Companies are using Ongair
From Australia to Zimbabwe and everywhere in between.
